Partnerships built around the way you do business.
Medifix works with dealers, distributors, manufacturers, service companies, and independent sales professionals to deliver reliable endoscope repair, perioperative equipment service, equipment sourcing, and lifecycle support nationwide.
Medifix Partner NetworkRepair • Service • Equipment • Lifecycle Support
Service & Biomed Companies
Independent Sales Representatives
Referral, Consulting & Strategic Partners
30+ YearsMedical equipment service experience
ISO 9001 CertifiedDocumented quality management systems
FDA QSR CompliantControlled repair and service processes
Nationwide SupportHospitals, ASCs, clinics, and service organizations
Partner Programs
Choose the partnership path that fits your business.
Every relationship is structured individually. Select the closest fit below to see how Medifix can support your customers, service model, and commercial goals.
Primary Partner Path
Expand your service offering without building every repair capability in-house.
Medical equipment dealers and distributors can add endoscope repair, surgical equipment service, equipment sourcing, and trade-in support to the customer relationships they already manage. Medifix can operate behind your organization or alongside your team, depending on the account.
Dealer PricingStructured pricing that allows qualified partners to manage resale and margin.
Coordinated Account SupportTechnical, quoting, logistics, and service support without removing you from the relationship.
Equipment Lifecycle SolutionsRepair, replacement, sourcing, trade-in, and pre-owned equipment options through one resource.
Manufacturer Partnerships
Build a dependable service and support channel around your equipment.
Manufacturers entering new markets or expanding an installed base may need experienced repair infrastructure, technical intake, field coordination, warranty support, replacement options, or a qualified U.S. service partner. Medifix can develop a program around the equipment, customer base, and service standard required.
Authorized or Contract ServiceDefined repair coverage, documentation, communication, and quality requirements.
Aftermarket SupportService continuity for legacy, discontinued, or specialized medical equipment.
Market & Dealer SupportTechnical resources for distributors, sales teams, and healthcare customers.
Service Company Support
Extend specialty repair coverage while protecting your customer relationship.
Biomedical service companies, ISOs, surgical instrument repair firms, and regional service providers can use Medifix for equipment categories outside their current bench capabilities, overflow volume, or specialized endoscope and perioperative repairs.
White-Label RepairQualified programs can preserve your branding, pricing, and customer-facing role.
Overflow CapacityMaintain turnaround and service continuity when internal volume or geography becomes a constraint.
Independent Sales Representation
Bring a broader repair and equipment solution to the accounts you already serve.
Independent medical sales representatives can introduce Medifix services within established hospital, ASC, clinic, OR, SPD, endoscopy, and biomed relationships. Medifix handles the technical evaluation, quote, logistics, and service coordination while the representative remains involved with the account.
Commission StructureCompensation and account ownership are defined before opportunities move forward.
Technical BackupDirect support for equipment identification, service recommendations, and customer questions.
Territory FlexibilityPrograms may be aligned around geography, specialty, account base, or market coverage.
Strategic Collaboration
Turn repair, replacement, and equipment opportunities into a structured partnership.
Equipment brokers, consultants, asset disposition companies, healthcare vendors, purchasing specialists, and other industry organizations often encounter needs that fall outside their core offering. Medifix can support the opportunity through referral, coordinated service, sourcing, or account-specific arrangements.
Referral ArrangementsA clear structure for qualified introductions and converted opportunities.
Project-Based SupportRepair, sourcing, replacement, or trade-in support for a specific customer need.
Custom ProgramsCommercial and communication terms built around the partner’s role and customer relationship.
How Medifix Supports the Partnership
A service partner that strengthens your customer relationship.
The structure can change, but the operating standard stays consistent: clear responsibilities, responsive communication, documented service, and practical support from evaluation through completion.
01 / TECHNICAL
Evaluation & quoting support
Equipment identification, diagnostics, service recommendations, and clear pricing before work begins.
02 / OPERATIONS
Logistics & service coordination
Shipping, intake, repair updates, documentation, return coordination, and loaner options when available.
Customer communication, ownership, pricing roles, and responsibilities are established before opportunities proceed.
How a Partnership Begins
A clear path from introduction to active support.
The first conversation is focused on fit. We identify how your business operates, where Medifix can add value, and what must be agreed upon before customers or equipment are introduced.
01
Initial Review
We review your business, customer base, territory, capabilities, and the type of partnership you are seeking.
02
Program Design
We define service scope, account roles, communication, pricing, compensation, and branding where applicable.
03
Partner Setup
Agreements, contacts, workflow, sales resources, shipping procedures, and opportunity handoff are established.
04
Ongoing Execution
Medifix supports evaluations, quotes, repairs, equipment needs, updates, and follow-through as opportunities develop.
Capabilities Behind the Partnership
One resource across repair, equipment, and lifecycle needs.
Partners can introduce a single repair need or build a broader service offering around the perioperative equipment their customers use every day.
A Proven Service Foundation
30+ YearsIndustry experience
ISO 9001Quality system
NationwidePartner support
Endoscope RepairRigid, semi-rigid, and flexible endoscopes across major manufacturers and surgical specialties.
Visualization & Powered EquipmentCamera heads, processors, light sources, couplers, drills, handpieces, consoles, and related systems.
Surgical Instruments & Fiber OpticsGeneral, laparoscopic, and specialty instruments, fiber optic cables, light guides, and optical components.
Equipment Sales & SourcingNew and pre-owned medical equipment, replacement options, upgrades, and hard-to-source systems.
Terms vary by partner type, account responsibility, service scope, and opportunity volume. These answers outline the general approach.
Who can become a Medifix partner?
Medifix considers medical equipment dealers, distributors, manufacturers, independent sales representatives, biomedical service companies, ISOs, repair firms, equipment brokers, consultants, asset disposition companies, and other healthcare organizations with relevant customers or capabilities.
How are dealer and distributor partnerships structured?
Programs may use dealer pricing, resale margin, referral compensation, coordinated account support, or account-specific service agreements. The structure depends on who owns the customer relationship and who manages quoting, billing, communication, and logistics.
Does Medifix work with medical device manufacturers?
Yes. Manufacturer programs may include contract service, aftermarket support, warranty or non-warranty repair, technical intake, distributor support, legacy equipment service, or a broader U.S. service infrastructure arrangement.
Is white-label or subcontracted repair available?
Qualified dealers, distributors, biomed providers, and service companies may be eligible for white-label or subcontracted repair. Branding, documentation, customer communication, pricing, and service responsibilities are agreed upon before equipment is submitted.
Will Medifix contact my customers directly?
Not without a defined reason and agreed process. Customer ownership and communication roles are established before work begins so the partnership supports rather than disrupts the existing relationship.
Are territories or accounts exclusive?
Exclusivity is not automatic. Territory or account protection may be considered based on the partnership model, opportunity volume, activity, performance, existing relationships, and Medifix service commitments.
Is there a minimum volume requirement?
Not for every partnership. Some programs can begin with a single qualified opportunity, while formal dealer, white-label, manufacturer, or territory arrangements may require expected volume or defined performance standards.
What happens after I submit an inquiry?
Medifix reviews your company, customer base, territory, and intended working model. A team member will follow up to discuss fit, clarify responsibilities, and determine whether a formal partner structure makes sense.
Start a Conversation
Build a medical equipment partnership that fits your business and protects your customer relationships.
Tell us who you serve and how you would like to work together. We will review the fit and follow up directly.
Partner Inquiry
Tell us about your business.
Submit the essentials below. A Medifix team member will review the fit and contact you directly.
