Karl Storz Endoscope Repair

Strategic Partnership Opportunities
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Partner With Medifix

Expand your capabilities, generate new revenue, and better support your customers through a flexible relationship with an experienced nationwide perioperative equipment repair and lifecycle company.

Medifix works with equipment dealers, biomedical service companies, manufacturers, independent sales representatives, surgical instrument companies, consultants, brokers, healthcare organizations, and other companies supporting hospitals and surgery centers.

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One Partner. Multiple Ways to Work Together.

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Every organization has a different customer base, technical capability, sales model, and growth strategy. Medifix structures each relationship around the services you already provide, the accounts you already support, and the opportunities you want to pursue.

35 Years of Experience Established perioperative repair and equipment expertise.
Nationwide Support Service and logistics coordination throughout the United States.
ISO 9001 Certified Documented quality-management processes and equipment tracking.
Complete Lifecycle Support Repair, source, replace, purchase, trade, and maintain.
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Who We Partner With

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Medifix supports organizations throughout the perioperative equipment, medical technology, healthcare service, and asset-management ecosystem.

Medical Equipment Dealers

Add repair, refurbishment, sourcing, trade-in, and lifecycle support without building an internal repair operation.

Biomedical Service Companies

Expand technical coverage while retaining customer relationships through specialty repair, subcontracting, and overflow support.

Independent Sales Representatives

Introduce Medifix services and equipment solutions within existing accounts while developing a complementary revenue stream.

Surgical Instrument Companies

Broaden your offering with endoscope, camera, fiber-optic, powered-equipment, and related perioperative services.

Capital Equipment Dealers

Support equipment sales with repair, refurbishment, sourcing, trade-in, and ongoing lifecycle services.

Medical Manufacturers

Explore specialized repair, overflow capacity, post-sale service, equipment recovery, and technical-support programs.

Equipment Brokers

Improve asset value through evaluation, repair, refurbishment, sourcing, purchasing, trade-in, and disposition support.

Asset Disposition Companies

Add technical assessment, repair, resale preparation, purchasing, and equipment recovery to asset-management programs.

Imaging Dealers and ISOs

Add perioperative equipment capabilities to an existing imaging, biomedical, or healthcare technology customer base.

Sterilizer and SPD Companies

Offer complementary repair and lifecycle support to sterile-processing and perioperative customers.

Healthcare Consultants

Connect facility clients with an experienced repair provider focused on downtime, cost control, and equipment life.

Hospitals and ASC Networks

Establish coordinated repair and lifecycle programs across one facility or a multi-location healthcare network.

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Flexible Partnership Models

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The relationship can be structured around referrals, commissions, resale, white-label service, subcontracting, direct service, or a combination of models.

Partnership Model How It Works Best Suited For Primary Benefit
Referral Partner

Introduce a qualified opportunity and allow Medifix to manage the evaluation, quote, logistics, and service process.

Consultants, brokers, service companies, representatives, and industry contacts.

Create value from opportunities outside your normal offering.

Independent Sales Partner

Represent Medifix services and equipment solutions in an existing territory or customer network.

Independent representatives, distributors, and healthcare sales professionals.

Develop recurring commission opportunities without carrying inventory.

Dealer and Reseller

Access approved partner pricing and package Medifix services with your own customer offering.

Equipment dealers, distributors, instrument companies, and capital-equipment providers.

Expand service capabilities and preserve resale margin.

White-Label Repair

Maintain your branding and customer relationship while Medifix performs approved repair work behind the scenes.

Biomedical companies, dealers, ISOs, service organizations, and instrument companies.

Offer broader technical capabilities without building an internal laboratory.

Overflow Repair

Send work when internal volume, staffing, parts limitations, or turnaround requirements exceed capacity.

Repair companies, manufacturers, biomedical providers, and regional service organizations.

Protect turnaround commitments and avoid rejecting customer work.

Specialty Subcontracting

Use Medifix for specific equipment categories or repair levels outside your technical scope.

Instrument companies, biomedical firms, manufacturers, imaging ISOs, and service providers.

Fill technical gaps while remaining the primary account partner.

Manufacturer Support

Create a tailored program for overflow repair, field coordination, equipment recovery, evaluation, or post-sale support.

Established manufacturers and emerging medical technology companies.

Extend service capacity and strengthen customer support.

Enterprise Program

Coordinate repair, sourcing, reporting, logistics, and lifecycle services across multiple locations.

Health systems, ASC networks, dealer groups, service networks, and national accounts.

Standardize support while reducing operational complexity.

Pricing, commissions, branding, territory arrangements, confidentiality, customer communication, account ownership, and service responsibilities are defined in the applicable agreement.

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Solutions You Can Bring to Your Accounts

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Medifix gives partners access to a broad perioperative service and equipment portfolio without requiring inventory investment or internal repair infrastructure.

Rigid and Semi-Rigid Endoscopes

Service for laparoscopes, arthroscopes, cystoscopes, hysteroscopes, ENT scopes, ureteroscopes, and related equipment.

Flexible Endoscopes

Evaluation and repair options for flexible scopes used across GI, urology, ENT, pulmonary, and other specialties.

Camera and Visualization

Repair, evaluation, replacement, and sourcing support for camera heads, couplers, consoles, processors, and video systems.

Powered Surgical Equipment

Service and support for drills, handpieces, saws, shavers, consoles, and related powered equipment.

Fiber Optics and Light Transmission

Repair and replacement solutions for fiber-optic cables, illumination components, and related equipment.

Surgical Instruments

Instrument repair, maintenance, restoration, inspection, and sterile-processing support.

Preventative Maintenance

Scheduled inspection and maintenance planning designed to reduce unexpected downtime and extend equipment life.

New and Refurbished Equipment

Equipment sourcing and replacement options based on manufacturer, model, clinical need, availability, and budget.

Purchasing and Trade-In

Buyback, trade-in, exchange, upgrade, and disposition options for surplus, aging, unused, or damaged assets.

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How Medifix Supports Partners

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Medifix handles the technical and operational work behind each opportunity so partners can focus on customer relationships, business development, and account growth.

The goal is to create a long-term relationship that grows with your company, territory, customer base, and capabilities.

Competitive Compensation Commission, referral, dealer-pricing, resale-margin, or contracted-service structures.
Territory Flexibility Territory terms can reflect experience, access, performance, and existing relationships.
No Inventory Requirement Independent sales partners do not need to purchase or carry repair inventory.
Technical Support Access to service knowledge, equipment evaluation, and repair guidance.
Quoting Assistance Support with scope definition, pricing, repair recommendations, and proposals.
Shipping and Logistics Prepaid shipping, boxes, intake coordination, tracking, and return logistics.
Marketing Resources Company information, service materials, sales resources, and account-support content.
Equipment Sourcing Replacement, refurbished, trade-in, purchasing, and equipment-search support.
Direct Team Access Communication with Medifix leadership, quoting, logistics, and service teams.
Customer Structure Flexible direct, partner-led, subcontracted, or white-label communication models.
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How the Partnership Process Works

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01

Tell Us About Your Business

Share your customers, territory, services, product lines, technical capabilities, and growth priorities.

02

Select the Right Structure

We identify the referral, commission, dealer, white-label, subcontracting, manufacturer, or enterprise model that fits.

03

Complete Onboarding

Pricing, responsibilities, customer ownership, communication, shipping, branding, and payment terms are established.

04

Start Working Together

Begin submitting repairs, equipment requests, referrals, or subcontracted work with support from Medifix.

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Your Customer Relationship Comes First

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Medifix understands that account ownership, confidentiality, branding, pricing, and customer communication are central concerns for dealers and service companies. These expectations are discussed and documented before the relationship begins.

Depending on the agreed structure, Medifix can communicate directly with the facility, work entirely through your organization, or operate as a behind-the-scenes technical resource. White-label, subcontracting, confidentiality, and non-circumvention terms can be evaluated when appropriate.

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Frequently Asked Questions

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Do I retain ownership of my customer relationship? +

Customer ownership and communication are established before work begins. Dealer, subcontracting, and white-label arrangements can be structured so the partner remains the primary customer-facing organization.

Can Medifix provide white-label repair services? +

White-label arrangements may be available for qualified dealers, biomedical companies, instrument companies, manufacturers, and other service organizations. Branding, documentation, pricing, and customer-contact expectations are defined in the agreement.

Does Medifix offer dealer or wholesale pricing? +

Partner pricing may be available based on the relationship, service categories, expected volume, payment structure, and operating requirements.

Is there a minimum repair volume? +

Some relationships can begin with individual opportunities. Certain pricing, white-label, or contracted-service programs may require expected volume or other commitments.

Can I refer business only occasionally? +

Yes. A referral model may be appropriate for consultants, brokers, representatives, service companies, and other contacts who encounter qualified opportunities periodically.

Do independent sales partners need to carry inventory? +

No inventory is required for the standard independent sales-partner model. Medifix handles technical evaluation, repair coordination, quoting, and applicable equipment sourcing.

Does Medifix offer protected territories? +

Territory arrangements depend on experience, customer access, performance expectations, existing relationships, and the final agreement. Exclusivity is only provided when specifically approved and documented.

How are commissions or partner margins handled? +

Compensation depends on the partnership model and may include commissions, referral compensation, dealer pricing, resale margins, or contracted-service pricing.

Can Medifix sign an NDA? +

Medifix can evaluate reasonable confidentiality, nondisclosure, white-label, and non-circumvention terms based on the proposed relationship and scope of work.

Can equipment be shipped directly from my customer? +

Yes, when appropriate. Equipment may be shipped by the partner or directly by the facility. Labels, boxes, intake instructions, documentation, and communication can be coordinated according to the partnership structure.

Does Medifix work throughout the United States? +

Yes. Medifix provides nationwide repair, logistics, equipment, and lifecycle support for hospitals, surgery centers, specialty clinics, dealers, service companies, manufacturers, and other healthcare partners.

Can a partnership include more than one structure? +

Yes. A dealer may use partner pricing for existing accounts, white-label service for selected customers, and a referral structure for opportunities outside its territory or technical capabilities.

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Let’s Build Something Together

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Whether you want to expand your service offering, generate recurring revenue, support an existing customer, add technical capabilities, or develop a nationwide relationship, Medifix will work with you to identify a practical partnership structure.

Include your company, territory, customer base, current services, and the type of partnership you are interested in.

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